We inform you that the rules to be observed in our B&B are not only those established by law,
but above all those dictated by common sense and mutual respect.
Deciding to stay at B&B L’Angolino means accepting this regulation in full.
The reservation can be made through the booking system of our site www.beblangolino.it with the procedures provided therein and indicated.
Alternatively, the reservation request can be made by sending an e-mail to the address reservation@beblangolino.it or by calling +39 32 96116038.
You will receive from us an e-mail confirming receipt, accompanied by indications of the rates and payment and / or reservation guarantee methods.
Once you complete these formalities, you will receive an e-mail with the booking confirmation and a reference number.
Cancellation policy
Cancellations and / or changes to the days of stay can be made free of charge up to 2:00 pm up to a maximum of 3 days before the arrival date.
For late arrivals, early departures or cancellations made less than 3 days before the arrival / departure date a penalty equal to 30% of the amount of the stay (inclusive of extra services) is provided.
In case of cancellation outside the deadline (3 days prior to the arrival / departure date); In the case of payment with a deposit: a penalty equal to the paid deposit will be applied (30% of the total equal to 100% of the deposit paid). In the case of payment of the full amount: a penalty equal to 30% of the total amount paid will be applied and the difference equal to 70% of the amount paid net of bank commissions will be refunded (approximately 3.6%) through the same payment system used.
2 – Check-in
Since the B&B facilities are small family-run facilities, there is no reception service available at all hours of the day, so please let us know by phone the estimated time of arrival at least 24 hours before arrival. Going to the structure without having advised about the arrival time can cause expectations and this problem can not be a reason for complaints or claims for reimbursement.
Upon arrival in the B&B it is necessary to deliver a valid identification document (Passport, Identity Card or License), necessary for the registrations required by the current legislation of Public Safety. Failure to comply with this obligation constitutes an infringement of the provisions of the criminal code and authorizes us to request the immediate abandonment of the B&B. The data of our guests are treated in accordance with the current privacy legislation.
Once registered, you will be asked, unless you have already done so, the balance of the stay that is not returned in case of early departure. According to the law, B&B being not commercial activities, are not required to issue any tax document. To prove your payment we can issue a non-fiscal receipt confirming the amount and data of your stay.
Then you will be shown the room or suite assigned to you and the common areas at your disposal. You will also receive the keys of the room where you will be housed that you will have to return at the time of your departure leaving them in the appropriate container placed on the reception desk. In case of loss of the keys of the building’s gate or of the door of the structure or of the room, you will be charged Euro 150.00 for those of the door of the building and 50.00 euros for those of the door of the structure and the room.
Within our B&B, for reasons of Public Security, access to other people who are not regularly registered is prohibited at any time.
The agreed price for the stay in our B&B includes the use of the room and the bathroom, the breakfast, the supply of towels and sheets, the use of TV and air conditioners / heat pumps and the use of all bathroom accessories.
3 – Arrival and departure times
Check in: from 14.00 to 24.00, early or postponed times must be agreed at the time of booking.
Check out: before 10.00 am Different times must necessarily be agreed. A delay at the scheduled time will result in an additional night’s charge.
4 – Breakfast
Breakfast can be taken in the breakfast room between 06.00 and 09.30. Please inform us of any known food allergies and intolerances in advance.
7 – Baggage
The B&B declines any responsibility for loss, theft or damage of objects of your property left in the rooms or in the common areas.
8 – Cleaning
The change of linen is done every 3 days and at each guest change. Rooms and bathrooms are cleaned between 10.00 and 11.30. Please arrange your personal belongings in order to allow such cleaning.
9 – Possible damage
If the guest causes damage to the structure, to the accessories belonging to the premises assigned to him or otherwise, he is required to immediately inform the management of the number 3296116038 and, after the necessary checks, to debit the related expenses. Correct and civil use of toilets is recommended, avoiding throwing anything into W.C. (please use the appropriate bins), turn off the lights and air conditioning and close doors and windows whenever you leave the room.
10 – Smoking and alcohol
Inside our B&B it is forbidden to consume alcohol and smoke. It is possible to smoke only in the balconies. Penalties will be applied to offenders.
11 – Animals
In our facility, for reasons of hygiene and possible allergies from our customers, access to the animals is not allowed.
12 – Peace and tranquility
Our B&B is located in a building and in an area where silence and rest are guaranteed. Please therefore observe the total silence from 22.00 to 08.00 and from 14.00 to 16.00, and to maintain a behavior in no way damage the tranquility of others.
14 – Other bans
It is forbidden to use electric heaters, electric stoves, gas cookers and similar inside the structure, as they can cause damage to the structure, people and things. It is forbidden to prepare and consume meals inside the room but it is possible to use the tables in the breakfast room.
If the guest does not comply with this regulation in its entirety, we reserve the right to terminate your stay in our B&B according to the applicable contractual regulations.
Sure of your cooperation, we thank you for choosing our structure and wish you a peaceful and happy stay at B&B L’Angolino.
THE DIRECTION